Rates quoted are per room, per night based upon the room occupancy selected unless otherwise specified , subject to availability. Normal supplements apply for upgraded accommodation. These rates are applicable for new bookings only. All prices shown are applicable at the time of booking, are not valid in conjunction with any other offer and are subject to change without any prior notice.
The hotel will inform you at check-in in which food outlet this is to be taken, and, if appropriate, the menu available. The full price for each break, with the addition of all extras incurred during your stay, is to be settled in full before departure.
VAT is included at the current prevailing rate where applicable.
This is non-refundable and non-transferable. Bookings are taken at the discretion of the individual hotel.
Offers are subject to availability and change. Only a certain number of rooms are available at each hotel on selected dates. Each hotel sets aside a limited number of rooms for offers. When this allocation is reached the hotel cannot usually accept any more bookings at these prices although it may not technically be full.
Peak night supplements may apply and vary according to day of week and season. We reserve the right to amend offers as appropriate.
Where applicable, payment in full is required at time of booking and this is non-refundable and non-transferable. These rates cannot be used in conjunction with any other offer. Please refer to the promotional terms and conditions page for more information. A credit or debit card is required to secure and make your booking. Payment in full required for the entire stay at time of booking. Bookings on this rate are non-refundable and non-transferable, if cancelled.
A credit or debit card is required to guarantee your booking, subject to the cancellation policy below. Debit and credit cards will be charged for the full amount of stay at 7pm the night prior to arrival.
The card must be available on check-in at the hotel. No further charges will be made for cancellations received before 7pm on the night prior to arrival.
At 7pm debit and credit cards will charged for the entire stay. Declined transactions will result in the reservation being cancelled and, where possible, contact will be made to the booker. If you fail to check in by midnight on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above.
Pay Now Bookings — full payment at time of booking Payment Information: Payment is required in full at the time of booking and the debit or credit card will be charged accordingly. You will be charged for the modification fee and any difference in rate, room type and additional nights.
All amendments must be made to the entire booking and cannot be made to part of the booking only. All amendments must be done 5 days prior to the dayof arrival and changes are subject to availability. The location of the hotel cannot be changed on any of our bookings.
Only one change is permitted. Changes cannot be made online and the customer must call our Contact Centre on Semi Flexible Bookings — full payment at time of booking Payment Information: All amendments must be done 2 days prior to the dayof arrival and changes are subject to availability.
If making a reservation in a Village Hotel, the contract for your stay is with: When you make a booking with us, your reservation is guaranteed. By this we mean that we will provide the agreed standard of accommodation that you have booked from any of the suitable rooms available at the time you check-in. Of course, you may change or cancel your reservation in accordance with the terms and conditions of your booking.
In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so including, without limitation, offering the relocation of your booking to another hotel. If this does arise you can: Check-in is 3pm and check-out is 11am.
If this does arise you can: Whilst every effort is made to fulfil your requests, unfortunately, we can not guarantee these and failure to do so will not constitute a breach of contract. This includes an en-suite bathroom, Freeview TV, free Wi-Fi, tea and coffee making facilities, and a hairdryer.
Your room may be available before 3pm, however, this cannot be guaranteed and, if required, the hotel will arrange storage of your luggage until your room is ready. A late check-out may be available during your stay - please check with the hotel reception on arrival. Early Check-In Available from 1pm. Monday - Friday 6: Whilst every effort is made to fulfil your requests, unfortunately, we can not guarantee these and failure to do so will not constitute a breach of contract. Village Hotels processes personal information collected from you for the purposes of providing the hotel and accommodation services that we have agreed with you and providing you with information about products and services we offer.
We will not sell this information and will only disclose it to other companies within the Village Hotels group of companies and any suppliers we engage to process data on our behalf.
We monitor business calls for quality control and training purposes. For full details of extra facilities offered, and the charges and availability of these, please contact the hotel directly.
The following conditions apply regarding the use of Village Hotels Leisure Clubs: Children's swimming times apply. Please see the website or contact the hotel directly for confirmation of these times. Children must be accompanied by their parents at all times when in, or by, the pool area.
Saunas and steam rooms, whirlpool spa, fitness studio and toning tables are not suitable for children under the age of Club Room access to the Gym Facilities: You must ensure that you complete a General Health Questionnaire in order to accept the free access to Village Gym.
If you do not complete this form and injure yourself during your work out, this will be your responsibility. Gym Access Add on: You must ensure that you complete a General Health Questionnaire when you purchase access to Village Gym. At Village Hotels we offer a variety of meal plans. Where meals are included within a rate they are included for adults only. Children are classed as years old. Dinner, when included, is from the children's only menu. Infants under 2 years will be accommodated, where space allows, in a cot, free of charge.
Smoking is strictly prohibited throughout all public areas and bedrooms. The use of E-Cigarettes throughout our hotels is also prohibited, in both public areas and guest bedrooms. Most hotels have their own car parks, free of charge.
This also applies when staying on a Before You Fly package. The company does not accept responsibility for loss or damage.
Village Hotels has a no pets allowed policy. We do not allow pets in our hotel bedrooms or the public areas, except for guide or assistance dogs.
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